Before attempting to install RMTrack please read about System Retirements and RMTrack Licensing.

 

To create a new installation of RMTrack, download the installation executable from www.rmtrack.com/downloads and run the program on your application (web) server.

 

If you are creating a new RMTrack database, it will be initialized with a trial 15-day trial license key. Once RMTrack is successfully installed you can add a permanent license key from the Licenses page of the application.

 

RMTrack requires that both Microsoft .NET Framework 4.8 and Microsoft SQL Compact Edition 4.0 are installed. If either or both are missing a screen will be displayed informing you of the missing components and allowing you to automatically install the missing component.

 

For more information about these components or to download and install them yourself, please see:

The Website and Virtual Directory dialog allows you to select what URL users will use to access RMTrack. Typically a server has only the Default Web Site defined. Some servers may have additional web sites defined, and they will be listed here.

 

The RMTrack virtual directory can either be located at the root level, or as a specific virtual directory.

 

When installing as a specific virtual directory you will generally want to create a new virtual directory. The Overwrite and Use existing options are generally only required when there is a problem creating a new virtual directory on the server and support@rmtrack.com is involved.

 

The database connection properties allow you to determine how RMTrack will connect to the SQL Server database.

 

Generally, the Network Library option should be left as Default. This allows the client components of SQL Server to determine how best to connect to the server. Some installations may require using an IP address for the server name and the TCP/IP network library (especially if there is a firewall between the web server and the SQL Server).

 

The logon information is used during the installation to create and do the initial population of the database. After installation, RMTrack will use this same logon information whenever it connects to the SQL Server.

 

Note that for installation, the SQL logon used must be a member of the SQL Server SysAdmin role. After installation (for application access) the logon only requires either db_owner or db_datareader, db_datawriter, db_ddladmin.
 

For the integrated backup and restore functionality the SQL logon must be a member of the SysAdmin role.

 

The database name defaults to RMT but can be changed to anything so long as the name only contains letters, digits and underscores. The installation will verify that the name is valid and that a database by that name does not already exist.

 

If you are connecting to an existing RMTrack database you should mark the Database already exists and is an RMTrack database check box. The installation will verify that the database does exist and is an RMTrack database.

 

The integrated security option is only available if the SQL server and RMTrack are installed on the same server.

 

A new local user will be created, named IUSR_RMTRACK. This user will be made a member of the Guests groups, given the right to logon as a service. The virtual directory will use the IUSR_RMTRACK user account for anonymous access, and the RMTrack Scheduling Service will run under the IUSR_RMTRACK user id.

 

 

 

If you’re ready to install, click the Install button to begin the installation. You can also click the Back button to review your choices.

 

RMTrack installation typically takes under two minutes, but this will depend on the speed of your server.

 

At this point the RMTrack application is installed and ready for use. After you click the Finish button the RMTrack ReadMe.htm will be displayed in your default browser.  Follow the directions in the ReadMe.htm for Quick Start to logon to RMTrack.