Code tables are used to store the values for dropdown fields in RMTrack. When a Code Tableis created it can be defined as:
Global - code table values are the same for all projects
Project Related - code table values depend on the project selected
Dependent - code table values depend on the value selected in another code table
Each code table defined as global or dependent on a global code table, will appear in the menu list under Administration > Code Values:
Selecting one of these code table names will take the user to the Code Table Values maintenance page for that code table where values can be added, changed, and deleted.
Resolution Code Table
Every installation will have an entry under Code Table Values for Resolution Codes. Resolution Codes are defined in the Workflow and are the steps to resolve an issue. The resolution codes behave differently than other code tables. The resolution code table cannot be deleted and you cannot add values to the Resolution Codes table from the values page. You can only delete unused Resolution Code values and you can update existing values which will also update them in the Workflow diagram. You can also set a sort order on your Resolution Code values for the order you want them to appear in the Resolution dropdown on the data entry form.
