Each issue has a unique numerical ID associated with it. For example: 100, 101, 102. Note that these three issues could all be in different projects.
Numbered sequentially within project (IssueNumber)
Each project is given a unique prefix which is set on the Project Details page. This prefix is placed in front of a sequentially generated number unique to that project. For example SUP-100, SUP-101, SUP-102 could be three issues in a support project and DEV-100, DEV-101, DEV-102 could be three issues in a development project.
When this option is used each issue actually has two identifiers; the Issue Number (unique to each project) and the Issue ID used internally an unique across the database.
NOTE: Changing from sequentially within project to unique across all projects will remove the database field IssueNumber and will cause any user defined filters that use IssueNumber to fail with the error message: Invalid column name 'IssueNumber'.
NOTE: If the database contains a large number of issues changing the issue numbering option may take some time to complete. If you need assistance with this setting please contact support@rmtrack.com.
